/* ============================================================
   RTHD Service Portal — Stylesheet
   Light, professional, institutional. Mobile-first responsive.
   Layered on top of Bootstrap 5.
   ============================================================ */

:root {
  /* Bangladesh Government palette — green/red accents on neutral */
  --rthd-green:        #006a4e;   /* official Bangladesh green */
  --rthd-green-dark:   #004d38;
  --rthd-green-light:  #e6f2ee;
  --rthd-red:          #f42a41;   /* official Bangladesh red */
  --rthd-gold:         #c9a227;

  --rthd-bg:           #f6f8fa;
  --rthd-surface:      #ffffff;
  --rthd-border:       #e1e6ec;
  --rthd-border-soft:  #eef1f5;
  --rthd-text:         #1f2933;
  --rthd-text-muted:   #5a6772;
  --rthd-text-soft:    #8898a6;

  --rthd-shadow-sm:    0 1px 2px rgba(15, 23, 42, 0.04);
  --rthd-shadow:       0 2px 8px rgba(15, 23, 42, 0.06);
  --rthd-shadow-lg:    0 8px 24px rgba(15, 23, 42, 0.08);

  --rthd-radius:       8px;
  --rthd-radius-sm:    6px;

  --status-pending-bg:    #fff7e0;
  --status-pending-fg:    #8a5d00;
  --status-progress-bg:   #e0efff;
  --status-progress-fg:   #0a4d8c;
  --status-resolved-bg:   #e2f5ea;
  --status-resolved-fg:   #1a6b3a;
  --status-cancelled-bg:  #fde2e4;
  --status-cancelled-fg:  #9b1c1c;
}

/* -------- BANGLA FONT --------
   SolaimanLipi self-hosted (place .ttf in public/assets/fonts/).
   Falls back to Noto Sans Bengali, then system Bengali fonts. */
@font-face {
  font-family: 'SolaimanLipi';
  src: url('../fonts/SolaimanLipi.ttf') format('truetype');
  font-weight: normal;
  font-style: normal;
  font-display: swap;
}

/* Base typography */
html, body {
  font-family: 'SolaimanLipi', 'Noto Sans Bengali', 'Hind Siliguri',
               'Kalpurush', 'Siyam Rupali', 'Bangla Sangam MN',
               -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, sans-serif;
  background: var(--rthd-bg);
  color: var(--rthd-text);
  font-size: 15px;
  line-height: 1.6;
  -webkit-font-smoothing: antialiased;
  -moz-osx-font-smoothing: grayscale;
}

a { color: var(--rthd-green); text-decoration: none; }
a:hover { color: var(--rthd-green-dark); text-decoration: underline; }

h1, h2, h3, h4, h5, h6 { color: var(--rthd-text); font-weight: 600; }

/* -------- TOP BAR (national identity strip) -------- */
.gov-strip {
  background: var(--rthd-green);
  color: #ffffff;
  font-size: 12.5px;
  padding: 4px 0;
  letter-spacing: 0.2px;
}
.gov-strip a { color: #ffffff; }

/* -------- HEADER -------- */
.site-header {
  background: var(--rthd-surface);
  border-bottom: 1px solid var(--rthd-border);
  box-shadow: var(--rthd-shadow-sm);
}
.site-header .brand {
  display: flex; align-items: center; gap: 14px;
  padding: 12px 0;
}
.site-header .brand-logo {
  width: 54px; height: 54px;
  background: var(--rthd-green-light);
  border: 1px solid var(--rthd-border);
  border-radius: 50%;
  display: flex; align-items: center; justify-content: center;
  color: var(--rthd-green);
  font-weight: 700;
  font-size: 22px;
  flex-shrink: 0;
}
.site-header .brand-text h1 {
  font-size: 18px; margin: 0; line-height: 1.3;
}
.site-header .brand-text .sub {
  font-size: 13px; color: var(--rthd-text-muted); margin-top: 2px;
}

/* Navigation */
.main-nav {
  background: var(--rthd-surface);
  border-bottom: 2px solid var(--rthd-green);
}
.main-nav .nav-list {
  display: flex; flex-wrap: wrap;
  list-style: none; margin: 0; padding: 0;
}
.main-nav .nav-list a {
  display: block;
  padding: 12px 18px;
  color: var(--rthd-text);
  font-weight: 500;
  font-size: 14.5px;
  border-right: 1px solid var(--rthd-border-soft);
  transition: background 0.15s ease;
}
.main-nav .nav-list a:hover {
  background: var(--rthd-green-light);
  color: var(--rthd-green-dark);
  text-decoration: none;
}
.main-nav .nav-list a.active {
  background: var(--rthd-green);
  color: #fff;
}

/* -------- MAIN CONTENT -------- */
main.site-main {
  padding: 28px 0 48px;
  min-height: 60vh;
}

.page-title {
  font-size: 22px;
  margin: 0 0 4px;
  color: var(--rthd-text);
}
.page-subtitle {
  color: var(--rthd-text-muted);
  font-size: 14px;
  margin-bottom: 22px;
}

/* -------- CARDS / PANELS -------- */
.panel {
  background: var(--rthd-surface);
  border: 1px solid var(--rthd-border);
  border-radius: var(--rthd-radius);
  box-shadow: var(--rthd-shadow-sm);
  padding: 22px;
  margin-bottom: 20px;
}
.panel-title {
  font-size: 16px;
  font-weight: 600;
  margin: 0 0 16px;
  padding-bottom: 12px;
  border-bottom: 1px solid var(--rthd-border-soft);
  display: flex; align-items: center; gap: 10px;
}
.panel-title .accent {
  width: 4px; height: 18px; background: var(--rthd-green);
  border-radius: 2px;
}

/* -------- FORMS -------- */
.form-label {
  font-weight: 500;
  font-size: 14px;
  color: var(--rthd-text);
  margin-bottom: 6px;
}
.form-label .req { color: var(--rthd-red); margin-left: 2px; }

.form-control, .form-select {
  border: 1px solid var(--rthd-border);
  border-radius: var(--rthd-radius-sm);
  padding: 9px 12px;
  font-size: 14.5px;
  background: #fff;
  transition: border-color 0.15s, box-shadow 0.15s;
  font-family: inherit;
}
.form-control:focus, .form-select:focus {
  border-color: var(--rthd-green);
  box-shadow: 0 0 0 3px rgba(0,106,78,0.12);
  outline: none;
}
textarea.form-control {
  min-height: 90px;
  resize: vertical;
}

.help-text {
  font-size: 12.5px;
  color: var(--rthd-text-muted);
  margin-top: 4px;
}

/* AJAX suggestion dropdown */
.suggest-box {
  position: absolute;
  z-index: 50;
  background: #fff;
  border: 1px solid var(--rthd-border);
  border-radius: var(--rthd-radius-sm);
  box-shadow: var(--rthd-shadow);
  max-height: 220px;
  overflow-y: auto;
  width: 100%;
  display: none;
}
.suggest-box .suggest-item {
  padding: 9px 12px;
  cursor: pointer;
  font-size: 13.5px;
  border-bottom: 1px solid var(--rthd-border-soft);
  color: var(--rthd-text);
}
.suggest-box .suggest-item:last-child { border-bottom: none; }
.suggest-box .suggest-item:hover,
.suggest-box .suggest-item.active {
  background: var(--rthd-green-light);
  color: var(--rthd-green-dark);
}

/* Honeypot — visually hidden, screen-reader safe */
.hp-field {
  position: absolute !important;
  left: -9999px !important;
  top: -9999px !important;
  width: 1px; height: 1px;
  overflow: hidden;
  opacity: 0;
}

/* -------- BUTTONS -------- */
.btn-rthd {
  background: var(--rthd-green);
  border-color: var(--rthd-green);
  color: #fff;
  font-weight: 500;
  font-size: 14.5px;
  padding: 9px 22px;
  border-radius: var(--rthd-radius-sm);
  transition: background 0.15s, transform 0.05s;
}
.btn-rthd:hover {
  background: var(--rthd-green-dark);
  border-color: var(--rthd-green-dark);
  color: #fff;
}
.btn-rthd:active { transform: translateY(1px); }

.btn-outline-rthd {
  background: #fff;
  border: 1px solid var(--rthd-green);
  color: var(--rthd-green);
}
.btn-outline-rthd:hover {
  background: var(--rthd-green);
  color: #fff;
}

/* -------- STATUS BADGES -------- */
.status-badge {
  display: inline-block;
  padding: 3px 10px;
  border-radius: 12px;
  font-size: 12px;
  font-weight: 500;
  line-height: 1.5;
  white-space: nowrap;
}
.badge-pending   { background: var(--status-pending-bg);   color: var(--status-pending-fg); }
.badge-progress  { background: var(--status-progress-bg);  color: var(--status-progress-fg); }
.badge-resolved  { background: var(--status-resolved-bg);  color: var(--status-resolved-fg); }
.badge-cancelled { background: var(--status-cancelled-bg); color: var(--status-cancelled-fg); }

/* -------- TABLES -------- */
.table-rthd {
  width: 100%;
  background: var(--rthd-surface);
  border: 1px solid var(--rthd-border);
  border-radius: var(--rthd-radius);
  overflow: hidden;
  font-size: 14px;
}
.table-rthd thead th {
  background: #f0f3f7;
  color: var(--rthd-text);
  font-weight: 600;
  font-size: 13px;
  padding: 11px 12px;
  border-bottom: 1px solid var(--rthd-border);
  text-align: left;
  white-space: nowrap;
}
.table-rthd tbody td {
  padding: 11px 12px;
  border-bottom: 1px solid var(--rthd-border-soft);
  vertical-align: top;
}
.table-rthd tbody tr:last-child td { border-bottom: none; }
.table-rthd tbody tr:hover { background: #fafbfc; }

.table-responsive-wrapper {
  overflow-x: auto;
  background: var(--rthd-surface);
  border-radius: var(--rthd-radius);
  border: 1px solid var(--rthd-border);
}

/* -------- PAGINATION -------- */
.pagination-rthd {
  display: flex; gap: 4px; flex-wrap: wrap;
  list-style: none; padding: 0; margin: 20px 0 0;
  justify-content: center;
}
.pagination-rthd a, .pagination-rthd span {
  display: inline-block;
  padding: 6px 12px;
  border: 1px solid var(--rthd-border);
  border-radius: var(--rthd-radius-sm);
  background: #fff;
  color: var(--rthd-text);
  font-size: 13.5px;
  min-width: 36px;
  text-align: center;
}
.pagination-rthd a:hover {
  background: var(--rthd-green-light);
  border-color: var(--rthd-green);
  text-decoration: none;
}
.pagination-rthd .current {
  background: var(--rthd-green);
  border-color: var(--rthd-green);
  color: #fff;
}
.pagination-rthd .disabled {
  color: var(--rthd-text-soft);
  background: #f6f8fa;
}

/* -------- DASHBOARD CHARTS -------- */
.stat-row {
  display: grid;
  grid-template-columns: repeat(auto-fit, minmax(180px, 1fr));
  gap: 14px;
  margin-bottom: 20px;
}
.stat-card {
  background: #fff;
  border: 1px solid var(--rthd-border);
  border-radius: var(--rthd-radius);
  padding: 16px 18px;
  box-shadow: var(--rthd-shadow-sm);
}
.stat-card .label {
  font-size: 13px;
  color: var(--rthd-text-muted);
  margin-bottom: 4px;
}
.stat-card .value {
  font-size: 26px;
  font-weight: 700;
  color: var(--rthd-text);
}
.stat-card.accent-green .value { color: var(--rthd-green); }
.stat-card.accent-red   .value { color: var(--rthd-red); }
.stat-card.accent-gold  .value { color: var(--rthd-gold); }

.chart-row { display: grid; grid-template-columns: 1fr; gap: 18px; }
@media (min-width: 992px) {
  .chart-row.two-col { grid-template-columns: 1fr 1fr; }
}
.chart-box {
  background: #fff;
  border: 1px solid var(--rthd-border);
  border-radius: var(--rthd-radius);
  padding: 18px;
  box-shadow: var(--rthd-shadow-sm);
}
.chart-box h3 {
  font-size: 15px;
  margin: 0 0 14px;
  padding-bottom: 10px;
  border-bottom: 1px solid var(--rthd-border-soft);
}
.chart-wrapper {
  position: relative;
  height: 280px;
}

/* -------- ALERTS -------- */
.alert-rthd {
  border-radius: var(--rthd-radius);
  padding: 12px 16px;
  font-size: 14px;
  border: 1px solid;
  margin-bottom: 16px;
}
.alert-success {
  background: #e2f5ea;
  border-color: #b6e0c4;
  color: #1a6b3a;
}
.alert-danger {
  background: #fde2e4;
  border-color: #f5b8bd;
  color: #9b1c1c;
}
.alert-warning {
  background: #fff5d6;
  border-color: #f0d790;
  color: #8a5d00;
}
.alert-info {
  background: #e0efff;
  border-color: #b8d4f0;
  color: #0a4d8c;
}

/* -------- FOOTER -------- */
.site-footer {
  background: var(--rthd-green-dark);
  color: rgba(255,255,255,0.85);
  padding: 22px 0 16px;
  font-size: 13px;
  margin-top: 40px;
}
.site-footer a { color: #ffffff; }
.site-footer .footer-meta {
  border-top: 1px solid rgba(255,255,255,0.15);
  margin-top: 14px; padding-top: 12px;
  font-size: 12px; color: rgba(255,255,255,0.7);
  text-align: center;
}

/* -------- TICKET DETAIL VIEW -------- */
.ticket-meta {
  display: grid;
  grid-template-columns: 1fr;
  gap: 10px 24px;
  font-size: 14px;
}
@media (min-width: 768px) {
  .ticket-meta { grid-template-columns: repeat(2, 1fr); }
}
.ticket-meta .meta-label {
  color: var(--rthd-text-muted);
  font-size: 12.5px;
  margin-bottom: 2px;
}
.ticket-meta .meta-value {
  color: var(--rthd-text);
  font-weight: 500;
}

.remark-thread { margin-top: 18px; }
.remark-item {
  background: #fafbfc;
  border-left: 3px solid var(--rthd-green);
  padding: 10px 14px;
  border-radius: 0 var(--rthd-radius-sm) var(--rthd-radius-sm) 0;
  margin-bottom: 10px;
  font-size: 14px;
}
.remark-item .remark-meta {
  font-size: 12px; color: var(--rthd-text-muted); margin-bottom: 4px;
}

/* -------- MOBILE TWEAKS -------- */
@media (max-width: 575px) {
  body { font-size: 14px; }
  .site-header .brand-logo { width: 44px; height: 44px; font-size: 17px; }
  .site-header .brand-text h1 { font-size: 15px; }
  .site-header .brand-text .sub { font-size: 11.5px; }
  .main-nav .nav-list a { padding: 10px 14px; font-size: 13.5px; }
  .panel { padding: 16px; }
  .page-title { font-size: 18px; }
  .stat-card .value { font-size: 22px; }
  .chart-wrapper { height: 240px; }
}

/* -------- UTILITY -------- */
.text-muted-rthd { color: var(--rthd-text-muted); }
.text-soft { color: var(--rthd-text-soft); }
.divider { height: 1px; background: var(--rthd-border-soft); margin: 16px 0; }
.required-asterisk { color: var(--rthd-red); }

/* Print-friendly ticket */
@media print {
  .site-header, .main-nav, .site-footer, .no-print { display: none !important; }
  body { background: #fff; }
  .panel { box-shadow: none; border: 1px solid #ccc; }
}
/* ============================================================
   AUTO-REFRESH WIDGET  (append to existing style.css)
   ============================================================ */
.auto-refresh-box {
  display: inline-flex;
  align-items: center;
  gap: 8px;
  padding: 6px 12px;
  background: #fff;
  border: 1px solid var(--rthd-border);
  border-radius: 18px;
  font-size: 12.5px;
  color: var(--rthd-text-muted);
  box-shadow: var(--rthd-shadow-sm);
}
.auto-refresh-box .ar-label { color: var(--rthd-text); font-weight: 500; }
.auto-refresh-box .ar-countdown {
  font-weight: 600;
  color: var(--rthd-green);
  min-width: 50px;
  text-align: center;
}
.auto-refresh-box .ar-dot {
  width: 8px; height: 8px; border-radius: 50%;
  background: var(--rthd-text-soft);
  display: inline-block;
  flex-shrink: 0;
}
.auto-refresh-box .ar-dot.ar-active {
  background: var(--rthd-green);
  animation: ar-pulse 1.5s ease-in-out infinite;
}
.auto-refresh-box .ar-dot.ar-paused { background: var(--rthd-text-soft); }
.auto-refresh-box .ar-dot.ar-busy { background: var(--rthd-gold); }
@keyframes ar-pulse {
  0%, 100% { opacity: 1; }
  50% { opacity: 0.35; }
}
.auto-refresh-box .ar-btn {
  background: transparent;
  border: 1px solid var(--rthd-border);
  color: var(--rthd-text-muted);
  width: 26px; height: 26px;
  border-radius: 50%;
  font-size: 13px;
  line-height: 1;
  cursor: pointer;
  padding: 0;
  transition: background 0.12s, color 0.12s;
}
.auto-refresh-box .ar-btn:hover {
  background: var(--rthd-green);
  color: #fff;
  border-color: var(--rthd-green);
}

@media (max-width: 575px) {
  .auto-refresh-box { font-size: 11.5px; padding: 5px 10px; gap: 6px; }
  .auto-refresh-box .ar-countdown { min-width: 42px; }
}